Monday, April 29, 2024

18 Best Contact Us Page Examples + Best Practices

contact us page design

Customers can pick their preferred contact method, whether it be phone or email. There’s also a chatbot that customers can use if they want a faster reply. PayPal gives customers flexibility by offering a wide range of ways to get in touch—customers can message, call, submit a question to the community, or browse the Resolution Center. The company’s contact page also includes links to resource pages that address common issues.

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Likely reflecting a common user behavior, they start the page off with a simple sales form. If that isn’t what you need, they provide other ways to connect and find answers to the right of that form including social media and their help center. Wedbew's Contact Us page design is well-structured and matches their brand's style. You can find 4 convenient and easy CTA buttons to connect, namely, schedule a discovery call, contact sales, send an email and send an enquiry.

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Other than this vital information, spaces for visitors to submit a message are necessary as part of the site's feedback mechanism. One of the top Contact Us Page examples, Sean Casey Animal Rescue, is unique and built on a predominantly black-and-white color scheme. The site's Contact Us page is similar to the entire web design, sticking to a clean layout on a separate web page. I love the unique font type on the site's Contact page, neatly arranged in clear, bold fonts and catching immediate attention. Tower28 Beauty is a beauty brand that creates accessible, irritant-free, high-performance, fun products for all skin types.

Web design for hair salons: 10 examples to inspire you

Upon arrival, visitors are asked if they are looking for sales or support and, in either case, the user can choose how they would like to receive more information. They can link over to the community forums, be directed to the help desk, or simply call one of the many phone numbers provided. In case the visitor already has the Grammarly extension installed, it will directly enter their client data into the support forms. As a result, users don't need to invest time filling out the same fields and jump right to reporting their problem. These often include a form that visitors can use to ask questions, write feedback, and submit other helpful responses.

This improves customer experience and reduces case volume for its support team. Aside from the quirky images and playful text, Molamil highlights its brand values as well. The Contact Us page lists collaboration, exploration, and proactivity as Molamil's core company values.

For example, visitors searching for family immigration services are purposefully funnelled to land on the unique contact us page pictured below. Each contact us page is linked to by a CTA on the corresponding service page and contains unique content that resonates with a specific segment of Spar & Bernstein’s target audience. Finally, our designers added a map and unique information regarding the company’s three locations in Florida (Miami and Orlando) and California (Los Angeles). These additions serve to immediately address visitor pain points by pointing to direct information or points-of-contact that may not be included in the three options above.

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Learn which six pages are essential and why — and what to include on each. Give your visitors a few different ways to get in touch with your organization so visitors can choose their preferred avenue. Below are the top 11 best practices for designing a good contact page, along with contact us page examples. In this article, we'll explore 18 of the best contact us page examples from various industries, along with best practices for creating an engaging and effective contact page for your website. The page also has eight different sections with quick links you can click on for further assistance and information. Another huge conglomerate, Microsoft, does a fantastic job of simplifying its Contact Us page to get users the help they need, faster.

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contact us page design

Each question you answer in the page’s dropdown takes you to a more micro question until you (hopefully) find what you need. If you somehow don’t, they have included a CTA that changes the page content to a more traditional “contact” feel. Just like IMPACT, River Pools and Spas includes a video of what to expect and what they promise will happen when you fill out this form.

Contact Us - Architectural Record

Contact Us.

Posted: Fri, 04 Mar 2016 16:44:37 GMT [source]

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Zino Web & Graphics has helped more than 120 businesses reach wider audiences through cohesive and strategic online marketing. Boost Local comprises creative and technical teams working together to build websites that reflect the branding requirements of Los Angeles clients. The agency's web design process includes site audits, identifying enhancements in performance, content quality, and online visibility. In the development process, it utilizes various platforms, such as WordPress, Wix, and Webflow.

In this post, I’ll review the elements of effective Contact Us pages and show you some of the best real-life examples of Contact Us pages on the web to inspire your own.

This visually appealing Contact Us page example displays several eye-catching design elements. Juliana Laface is an Edmonton website designer, graphic designer, and brand creator who uses connection and innovation to drive the creation of the brand. The Contact Us page is modern, sticking to a clean layout for its web design. Old Red Cow is an independent pub providing an electric range of beers, wines, and spirits served by friendly, welcoming staff. This top Contact Us page example is unique, welcoming site visitors to a front-view image of the pub.

It not only helps visitors get in touch with you, it also reflects your brand's personality and commitment to customer service. A Contact Us page is a website page that provides visitors with a direct line of contact with the website owner. A vital component of a brand's website, a Contact Us page helps guide existing and new customers, reflecting a brand's commitment to customer service. A customer service call line is attached to the contact form section, with a phone icon adding a unique touch. There is an accessibility icon pinned at the announcement section feature, giving users control of the site's layout. A request feature is the site's primary content with a search field that lists multiple contact options.

Testimonials are visible on the homepage on different colored backgrounds, standing out in clear fonts. An extensive contact form takes a centralized position on the page, making it easy for screen readers to focus on the primary content. I love how the search icon stands out alongside a cart and account icon, serving as the site's top user-friendly features. Lumo Design Studio is a brand strategy, identity, and website design studio based in Brisbane, with clients down the street and worldwide. This top Contact Us page example is modern, sticking to a clean layout for its design. Turn the people who know your business best into brand advocates with head-turning reward programs and impressive customer service.

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